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Frequently Asked Questions
Yes, absolutely. Even though our resources go through rigorous interviews (technical and personality) and background checks, we do understand that not every individual will be a perfect fit for every company.
You, the client, will have 100% ownership of all intellectual property, rights, source codes, creatives, and products created by Matrix Media once all due payments are clear.
Matrix has a well-defined management and communication process. We are comfortable with project management tools like GitHub, Jira, Wrike, Asana, etc. (depending on what you are ready to work with) and communication tools such as Skype, Slack, Google Meet, Microsoft Teams, etc.
Each resource is a full-time employee of Matrix Media and works within the premises. Every resource signs a contract to follow the organization’s policies regarding intellectual property, security, code of conduct and any other aspects that may affect your work.
Guarantee of Replacement
One of the prime hurdles agencies face with outsourced hybrid technical teams is replacing individual resources with others having the same technical or creative competence. At Matrix, we assure a 100% replacement guarantee with minimal delay. Furthermore, we ensure that the substitute is equally proficient and has similar levels of experience. To facilitate this seamless process, our HR Department has a well-mapped competence matrix which guarantees that we always have replacements lined up for every resource that you hire. On the greener side, the replacement of skilled resources is no longer your part of the job, as we are committed to the entire process of micro-managing the Team to get the tasks done satisfactorily and on time.
Every business has information that is confidential to its purpose and integral to the organization. This confidential information can be internal proprietary information or simple data collected from users in digital format over a period. We at Matrix understand the importance of maintaining the confidentiality of such information and have SOPs to ensure that it is safe with us. We are committed to securing the information shared with our organization and are open to signing any standard NDAs before you disclose your sensitive business aspects, operational logic, data, user information, or project specifications. Our resources, in turn, are bound by NDAs for the entirety of their employment and even after.
As a growing business, we understand that our clients need a wide range of services and associated activities related to dedicated teams. Our consulting team not only understands your immediate requirements but also helps you map out other correlated services that may be needed so that you can get a 360-degree approach that gives you peace of mind. Our packages can account for a highly flexible model and give you complete control over your development costs. Talk to one of our consultants today.
With eighteen strong years under our belt, we believe in deep investments in both people and infrastructure. Our state-of-the-art development center provides a comfortable and peaceful work environment for the Matrix Team. We have been quick to ensure reliable networks, the latest hardware, and systems for our professional requirements and do not cut corners. With the new hybrid work model developing, we have ensured that our WFH teams work in secure environments with all required tech assistance.
Easy Scalability of Team
One of the biggest challenges of remote teams is the difference in time and lack of project management processes, which reduces overall team productivity. At Matrix, not only have we introduced a wide range of best practices and productivity tools across all teams, but we work closely with the client-side to develop SOPs that align with their overall business processes. Scale, ease of communication, and optimum use of resources are some of the soft benefits of using the experienced and dedicated hires at Matrix Media.
While cost is foremost on our minds when looking at outsourcing, we tend to sit in the middle of the pricing spectrum where our services are not exorbitantly expensive or dirt cheap. Reasonable pricing allows everyone to be well compensated and motivated and at the same time ensure sustainable and high-quality services that leads to higher productivity and growth. The combination of flexible teams and pricing models have added advantages when working with Matrix Media.